Using AI to Enhance Customer Support

A session by Vincent Phamvan
Head of Growth, Simplr

Register to watch this content

No spam, ever and you can opt out at any time.
Watch this content now

Topics covered by this session

About this session

Artificial intelligence is still in its early adolescence. It can, however, make humans better, more efficient, and even more empathetic in their day-to-day interactions.

How? Through: - Generate more consistent, scalable scripting and messaging for customer service representatives - Chatbots for tier 1 inquiries that can automatically forward to a human - Automated, personalized pre-sales support prompts on an e-commerce site

Speaker expertise

Simplr provides affordable, AI-backed, 24/7, on-demand customer support for your business, by using our technology and our team of US-based Simplr Specialists.

Proudly supported by